BOOKING CONDITIONS
Please read through these notes very carefully before signing the booking form and if you have any queries telephone us on 01626 334783
1. The Villa or Chalet will become available by 4.00 p.m. on the day of the commencement of your holiday and you must vacate the Villa or Chalet not later than 10.00 a.m. on the last day of your holiday.
2. The Villa or Chalet must be kept and left in a clean and tidy condition and all breakages replaced or paid for. Any damage caused to the Villa or Chalet, furniture, furnishings, equipment etc. must be made good to our satisfaction. We are to be notified at the telephone number shown above of any shortages or replacements needed for the unit whilst you are on holiday.
3. No dangerous or illegal substances or items such as guns, air guns, explosives etc. must be brought into the Villa or Chalet.
4. PETS No dogs, pets, birds or other animals may be brought into or kept at the unit except that pets are allowed in selected accommodation that has been booked in advance, notified on the booking form, and paid for at the charge indicated. Dogs / cats are not allowed on beds or other furniture and dogs must never be left unattended in the unit; please bring your own pet bed, feeding bowls and utensils. Dogs must be kept on a lead whilst on the Holiday Park, and must not be taken into indoor public areas. Pets may only enter the accommodation that has been booked for them, our other units are 'pet free' for the comfort of our other guests.
5. No laundry or bathing garments must be hung out or displayed or exposed for drying outside the Villa or Chalet.
6. Personal property left behind will be returned only following receipt of 2nd class postage stamps to the value of the postage & packing. Property remaining after 8 weeks will be disposed of.
7. The Villa or Chalet must be used in a reasonable manner bearing in mind at all times the comfort of other holiday makers on the site and, in particular, no music or other instruments causing sounds audible to other persons outside the Villa or Chalet must be played between the hours of 11.00 p.m. and 9.00 a.m.
8. All cars and other vehicles including boats must be parked in the authorised parking areas and not parked outside the Villa or Chalet or on any roadway. All vehicles, the contents and your personal possessions are left at the park at their own risk and we are not responsible for any damage or loss.
9. IF A FIRE BREAKS OUT, OR ANY OTHER EMERGENCY OCCURS AT THE VILLA OR CHALET YOU ARE REQUESTED TO ADVISE US IMMEDIATELY BY TELEPHONE ON THE TELEPHONE NUMBER DISPLAYED IN THE Villa or Chalet.
10. The number in your party cannot exceed the capacity of the Villa or Chalet booked and under no circumstances will bookings be accepted for all male or female parties under the age of 25 years. Bookings are not accepted from anyone below 18 years of age. We reserve the right to refuse to hand over accommodation to any person we consider unsuitable and also reserve the right to enter any accommodation in any emergency.
11. We regret we cannot accept responsibility or pay any compensation where the booking is prevented from taking place by reason of circumstances which amount to "force majeure". Such circumstances include destruction or damage to the Villa or Chalet which cannot be made good to a satisfactory condition within a reasonable time, the closure of the holiday park for reasons beyond our control or governmental action or regulations which prevent us from continuing with the booking.
12. Please note that you are booking the Villa or Chalet only and we are not responsible for providing, or the safety or the quality of any of the amenities on the site.
13. By making a booking you are entering into a legally binding agreement and if for any reason you have to cancel your holiday or if, for whatever reason, the holiday is not fulfilled you may be liable to a cancellation charge and other expenses. Therefore, it is a term of the booking conditions that your booking is covered by a Holiday Insurance scheme. THE ONUS IS YOU TO INSURE.
14. Your completed booking form, and deposit will be treated as an offer made by you to reserve the Villa or Chalet for the period shown on the booking form and we reserve the right to accept or reject the booking. If the booking is accepted by us, an acceptance note will be sent to you in writing and this will be deemed to constitute a legally binding agreement between us once the acceptance note is posted by us. By sending your completed booking form and deposit cheque you are deemed to have made your offer on the terms set out in these conditions. Any deposit paid by you will be non-refundable in the event of your having to cancel, you may also have to pay the balance should the accommodation not be re-let. You must take out Holiday Cancellation & Curtailment Insurance.
15. We suggest that you telephone to confirm availability. Provisional bookings will be held for 7 days only.
16. The balance due is to be paid 42 days before the holiday period booked is due to commence and you agree that in the event of the balance not being paid by that time Dawlish Villas reserves the right to treat the booking as having been cancelled and to re-advertise the availability of the accommodation. Payment in full is required for bookings made 6 weeks or less before arrival.
17. BOOKINGS WILL NOT BE ACCEPTED WITHOUT A CORRECTLY DATED AND SIGNED CHEQUE OR CREDIT OR DEBIT CARD DETAILS AND A COMPLETED AND SIGNED BOOKING FORM.
E & O E 2006
PLEASE NOTE: YOU CAN BE CHARGED FOR A HOLIDAY YOU CANCEL
INSURE NOW TO COVER YOUR BILL.
